Hello, I booked an Airbnb stay for 3 people from May 17–19. Here's the reservation link: https://www.airbnb.com/l/9rBk13QE. Prior to check-in, the host, Mr. O***, asked us to pay a ₺3000 deposit, which we sent as requested. He assured us it would be returned after check-out.
However, three days after we left, he visited the property and suddenly claimed he would not return the deposit. He falsely accused us of damaging the curtains and the couch, even though we never even used the room with the curtains in question. When we tried to explain, he escalated things and threatened to report us to Airbnb, demanding ₺8000 in supposed damages—none of which are valid.
We took great care of the property, frequently checked in with him via messages, and acted as respectful guests. Now he’s inventing reasons to keep our deposit and trying to extort even more money. This is unacceptable.
I’m extremely frustrated and disappointed with this experience. Airbnb, I expect you to step in immediately, investigate this situation, and ensure that my ₺3000 deposit is returned without delay. I will also be submitting this complaint on every relevant platform until this is resolved. No guest should be treated like this.
Hello, I booked an Airbnb stay for 4 people between April 11–13 using this link: https://www.airbnb.com/l/9rBk13QE. After booking, I contacted the host, Mr. O***, who asked for an upfront ₺5000 payment outside the platform. I sent it. On check-in day, he demanded an additional ₺3000 as a deposit, pr...
Hello, I booked a stay in the Uzunyurt area of Fethiye through Airbnb between May 31 and June 2, 2025, with confirmation code hmjmtfhxxa. After booking, I got in touch with the host, Mr. O***. Once we checked into the home, he demanded an additional ₺3000 security deposit via direct payment. Althoug...
We lost ₺35,000 through a booking made on Airbnb, and despite all efforts, we have been unable to reach any authorized representative for support. This is an incredibly serious issue, and we urgently need someone from Airbnb to contact us and explain what happened and how this will be resolved. Aft...
I recently stayed at Villa Yıldızlararası in Fethiye, booked through Airbnb, with host O*** Y*** for October 18-19, 2024. The host collected a deposit for the stay but has since blocked my phone and has not returned the deposit. Attempts to reach them via Instagram (account: villayildizarasi) have a...
I booked what I thought was a legitimate property through the Airbnb app and started talking to a woman named M* who claimed to be the host. Unfortunately, she convinced us to send money outside the Airbnb platform—₺8,000 as a deposit and another ₺12,000 for an invoice, totaling ₺20,000. After we s...
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