I signed in and made a reservation, and made a payment. Without no reason they locked my account and cancelled my reservation. I contacted with the help center and they opened my account. I made a new reservation and payment. 2 weeks passed and they locked my account and cancelled my reservation for the second time without no reason. Days remaining to my travel. I contacted again, got angry because they cost me days and I couldn’t trust them anymore because they might do this to me on the very day of my travel. They said they removed my account and they won’t answer me anymore. Don’t trust this platform. Use professional ones! They can let you down any time as they did to me!
We rented a house through their website and had already paid a portion of the booking. However, due to urgent personal health reasons, we had to cancel the reservation. We explained our situation to the host, who seemed to understand and assured us that our money would be refunded upon cancellation....
When I tried to create a reservation on Airbnb, my account was suddenly deleted. I created a new account to make a reservation, but later I had to cancel it. After canceling my reservation, Airbnb informed me that my account would be closed without issuing a refund. They requested all my identificat...
Due to an honest mistake, I accidentally booked two properties on Airbnb for the same dates. Such errors can happen, especially during a busy work schedule, but what shocked me was Airbnb’s complete lack of support for its customers. Instead of helping me resolve the issue, the platform prioritized ...
I booked a house through Airbnb, but shortly after, the host canceled the reservation. Since we needed a place to stay, I booked a second property. Everything seemed fine until I checked my bank account and saw that Airbnb charged me for both reservations, including the one that had been canceled by...
I made a reservation through Airbnb while on the road and arrived at the property within two hours of booking. The listing’s photos and the details provided by the host were completely misleading. When we arrived, the actual condition and location of the property were nothing like what was shown onl...
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