My friend closed his Airbnb account due to an unjust complaint by a guest in his home. Airbnb provided no chance to defend himself, blocking him from everywhere.
Is it fair that one complaint triggers such severe measures without allowing him to explain? Case code: hmzzmmntzn. He's a Superhost with over 99% positive reviews and an overall rating of 4.8/5 for his accommodations. Issues arose with a guest who reported him.
Airbnb deactivated his entire account, stating he can never have an account again. He can't contact Airbnb. They deny him the opportunity to defend himself. Calling Airbnb from his phone is impossible, and attempts from other phones, even when identified, end abruptly.
This is a significant injustice, and I'm a witness to this incredible situation! Please let him contact you and have his voice heard.
I'm an Airbnb host, and I'm writing to share a serious issue I've faced. A guest who booked my property caused significant damage, but despite this, Airbnb's AirCover program has not provided a satisfactory solution. I've reached out to customer service multiple times, providing all the details abo...
I booked an Airbnb rental with a 5.0 rating, expecting a great stay. However, I encountered issues and wanted to leave an honest, low-rated review. Instead, Airbnb prevented me from posting it. First, they delayed my review for 14 days, and then they removed it completely, claiming it was "not suit...
I booked a stay in Six Four les Plages, France (reservation code HMHSAT3*)** through Airbnb and had a highly negative experience. After my stay, I submitted a review describing what happened. To ensure my review followed Airbnb’s guidelines, I even edited it using AI support. However, Airbnb deleted...
I have been using Airbnb for years without any issues. I’ve booked accommodations in Turkey and several other countries, consistently maintaining a perfect rating with no disputes or complaints from hosts. Suddenly, my account was closed without any explanation. The email I received from Airbnb sta...
Airbnb locked my account without giving me any explanation and I haven't heard back from their support team, even after talking to someone named Paolo. I feel like they only prioritize customers who speak English. I had to rely on my friend to help me communicate with the support team, but unfortuna...
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