I've been renting out my summer house on Airbnb for a long time. A guest checked in on June 15th, and Airbnb notified me on June 16th that the payment had been made. However, it's been three days, and I still haven't received the payment in my account. My bank confirms there is no pending transfer. The guest is about to check out, and I'm still waiting for the payment.
The support team kept me on hold for 20 minutes and couldn't provide a transaction receipt. Without a transaction number, my bank can't trace the payment. In previous bookings, the money was always in my account within 24 hours. Even if there's a delay, Airbnb should provide a bank transaction number for SWIFT payments.
Airbnb gives me a payment ID from their system, which the bank can't use to track anything. If Airbnb has made the payment, they need to provide the bank transaction number; otherwise, I can't trace it.
My reservation was canceled on Airbnb because the host didn’t respond, yet the payment was still withdrawn from my account. As you can see on the receipt, the charge was made by Airbnb, not the host. Since then, I’ve been in contact with customer service for over 15 days, and the issue still hasn’t ...
On June 19, 2025, I booked a property in Montenegro through Airbnb. The next day, on June 20, I canceled the reservation, and Airbnb informed me that my refund would be processed within 15 days. However, it has now been over 27–28 days, and the money has still not been credited to my account. I con...
On July 4, 2025, at 1:00 AM, I made a reservation through Airbnb. Just three hours later, at 4:00 AM the same night, I canceled the booking. Airbnb confirmed that the full amount would be refunded to my credit card and that the refund would be processed within 15 days depending on my bank’s policies...
It has been 20 days and I am still waiting for Airbnb to refund my money to the bank. I had to cancel on April 17th, and it's already May 9th. I'm constantly being redirected between Airbnb and the bank, with each one blaming the other. I was expecting to receive my refund on May 2nd, but it still h...
I’ve been waiting for a refund from Airbnb, but it still hasn’t been credited to my bank account. I contacted my bank, and they confirmed that while the inquiry was made, no payment has been received. The bank told me that once Airbnb processes the refund, the money should be transferred to my accou...
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