Four days ago, I made a reservation for a room through Agoda. However, when I checked my credit card statement yesterday, I noticed that there were two charges. The first payment was received by the hotel, but there was another charge in provision. This double payment problem is negatively impacting my credit card limit, causing inconvenience and frustration. I urgently request Agoda resolve this issue immediately! This experience has left me deeply disappointed, and I have lost trust in Agoda's services. I will never use Agoda again for any future bookings. The reservation number associated with this issue is 944258260. It is essential for Agoda to rectify this situation promptly and provide a refund for the duplicate payment. I expect a swift response and a satisfactory resolution to regain my confidence in Agoda as a reliable booking platform.
Hello, I made a hotel reservation through Agoda with the booking number 1483973076, but my credit card was charged twice on different dates for the same reservation. This is completely unacceptable, and I am requesting immediate assistance to resolve this overcharge. I have attached all the necessa...
Dear Agoda Customer Service, Upon reviewing my credit card statement for my reservation with booking number 1437108864 dated November 18, 2024, I noticed that the payment was processed twice. This double charge has caused financial inconvenience, and I am requesting an immediate refund of the extra...
I made a single hotel reservation through Agoda, and the stay has not yet occurred. However, when I checked my account today, I noticed that the same amount was charged again without my knowledge or consent. This duplicate charge is highly frustrating and completely unacceptable. I did not authoriz...
I made a hotel reservation through Agoda.com, and they charged me twice for the booking. One payment has already been posted to my account, while the other is still pending as an open authorization. I am requesting that the open authorization be canceled immediately and this issue resolved as soon a...
I made a hotel reservation through Agoda.com, but I was charged twice. One of the charges appeared on my statement, while the other is pending as an authorization. I’m requesting that this pending authorization be canceled promptly and the issue be resolved as soon as possible. It’s frustrating to s...
Comments