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Agoda Charged Me Twice for Hotel Reservation, Pending Payment Needs Cancellation

Nurefşan
October 10, 2024 2:22 AM148

I made a hotel reservation through Agoda.com, and they charged me twice for the booking. One payment has already been posted to my account, while the other is still pending as an open authorization. I am requesting that the open authorization be canceled immediately and this issue resolved as soon as possible. This double charge is frustrating, and I expect Agoda to take action quickly to correct the mistake. My reservation number is 4450984937. I’ve trusted this platform for bookings, but such errors make it difficult to continue using the service with confidence. Please address this promptly and ensure I am not charged twice.

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