I was shocked to find that my credit card had been charged 4000 TL without my permission while I was looking at hotels on Agoda. I didn't even get a confirmation that the payment had been made. The transaction showed up as "Booking ID: 973320524" and "Reference ID: 2233972212" for a reservation from August 6th to August 9th. When I called the hotel, they told me they could cancel the reservation for free, but Agoda doesn't let them. I didn't give permission for this payment to be taken out of my account, and the bank didn't give permission either. I want this unauthorized charge to be canceled right away and for free. This is an unacceptable breach of my privacy and financial security, and Agoda needs to take responsibility for it.
I was using the Agoda app to check out hotel reviews,out of nowhere, the app charged a total 16,000 TL from my registered card without my permission! W*f? , I'm stuck trying to get that money back because they won't process the refund. It's all because of some glitch in the app. Like, seriously? The...
I’m absolutely shocked by what Agoda has done. In the middle of the night, without my knowledge or consent, Agoda made a random reservation in my name and withdrew money from my account. I received no confirmation, no notification—nothing until I noticed the charge. What’s worse, the reservation is...
I entered my credit card details on Agoda just to view the final price with taxes included. To my shock, they charged my card without my consent, without asking for approval or sending a confirmation code! I tried to cancel immediately, within seconds, but there was no resolution. Reaching customer ...
On March 15, 2025, at around 4:21 AM, I was browsing Agoda.com to check hotels in Antalya for an upcoming trip. I clicked on the "next step" button to see if installment payments were available but did not proceed with the final booking confirmation. A few minutes later, I received a bank notificat...
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