Beach Closure at La Boutique Lara Antalya - Unable to Get Refund Through Agoda
I booked a stay at La Boutique Lara in Antalya through Agoda. When I arrived, I was informed that their beach was closed for renovations and I would not be able to use it. I requested a cancellation and refund, but initially, they refused. Later, the manager offered to help, but resolving the issue through Agoda has been impossible, and I'm not even sure if I'll get my refund.
We apologize for the inconvenience. We regret to inform you that we do not currently offer customer service in Turkish. We are using translation support to understand your message and can continue to assist you in English thereafter. Your experience is important to us. If there is any other issue you need assistance with, please send your query along with your Agoda reservation number and include your support request number (29364752) in the subject line. Thank you for your understanding, and we look forward to your email. ^AA
