I booked a vacation through the Agoda website but had to cancel it. I was supposed to receive a ₺1952 refund, but it hasn't been processed even after more than 30 days. I haven't received any updates. I contacted my bank, and they said they haven't received the refund and advised me to contact Agoda. However, there is no customer service number available, and I can't reach anyone. I'm waiting for a response.
I booked a hotel through the Agoda app but canceled the reservation within 5 minutes. Agoda’s system claims that the refund has been processed, but when I contacted my bank, they confirmed that no such refund has been made. This situation is incredibly frustrating because there’s no customer service...
I canceled a hotel booking through Agoda and have yet to receive my refund, even though the platform states that refunds will be processed within 30 to 45 days. This delay is completely unacceptable, and I am left without any resolution. On top of that, it’s nearly impossible to reach a customer rep...
I canceled a reservation I made through Agoda and was informed by their virtual assistant that the refund had been processed and would appear in my ac...
On March 11, 2025, I made a hotel reservation through Agoda, but I canceled it immediately. Shortly after, I received an email confirming my refund had been processed. However, despite this confirmation, the money never appeared in my bank account. I immediately contacted my bank, and they confirme...
Today, I made a hotel reservation through Agoda. The booking was confirmed, and the full amount was immediately charged to my account. However, due to unexpected circumstances, I needed to cancel the reservation—but when I click on the “Cancel” button, nothing happens. The system simply doesn’t resp...
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