I made a reservation at a hotel through Agoda, but due to an accident and subsequent surgery, I needed to cancel. The hotel instructed me to contact Agoda, stating that there was no issue from their side. However, when I contacted Agoda with my request, I received an email saying that the hotel did not accept my cancellation request. When I followed up with the hotel, they claimed that no one from Agoda had contacted them regarding my cancellation. Unfortunately, it’s impossible to reach Agoda for support when such issues arise, leaving me without any resolution.
I booked a hotel through Agoda yesterday but had to cancel it due to personal reasons. I also called the hotel directly and emailed Agoda to ensure the cancellation process was smooth. While they assured me I would receive a refund, I never got any confirmation email—not for the booking, the cancell...
I'm unable to contact anyone at Agoda regarding a reservation I made through their platform. Due to an error in selecting the date, the reservation was made for a different date. I noticed this in the confirmation email and contacted the property. However, they informed me that the issue could only ...
I booked a hotel through agoda.com, but my experience has been nothing short of a nightmare. The hotel canceled my reservation without prior notice, and to make matters worse, they refused to refund my fee. What's more frustrating is that I can't seem to contact anyone at agoda.com for assistance. I...
I made a hotel reservation through Agoda, but I later needed to make some changes to the booking details. Unfortunately, the system did not allow me to make any modifications, and while trying to navigate the platform, I accidentally initiated the cancellation process. Now, I’m stuck in a situation ...
My hotel reservation was canceled by the hotel itself, and they informed me that they were waiting for Agoda's confirmation. However, in the app, my booking still appeared as active. When I attempted to cancel the reservation myself, I was told it was past the cancellation period and against the hot...
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