I made a hotel reservation through Agoda.com. The payment was made upfront, but I accidentally entered the wrong date. There is no Turkish customer representative to contact. While trying to resolve the issue, I ended up canceling the reservation I had already paid for. Later, I spoke with a foreign representative (not Turkish). Despite having made the payment, they did not change my reservation date because I clicked on cancel, and they did not refund my money either. I ended up wasting my money and was left without a hotel. I have never seen such an unresponsive and unhelpful application where I couldn't find anyone to address my concerns.
I accidentally booked the wrong location on Agoda and immediately tried to cancel, but the platform does not allow cancellations, and I cannot get a refund. To make matters worse, there is no contact number for Turkey, and reaching a representative is impossible. I’ve tried multiple times, but there...
Today, I made a hotel reservation through Agoda. The booking was confirmed, and the full amount was immediately charged to my account. However, due to unexpected circumstances, I needed to cancel the reservation—but when I click on the “Cancel” button, nothing happens. The system simply doesn’t resp...
I booked a hotel reservation through their app, but due to issues with the hotel itself, we were told we couldn't stay there. So, I immediately submitted a cancellation request and booked a different hotel for the same dates. The problem is, when I tried to cancel one of the two overlapping reserva...
I booked a hotel room through Agoda.com, and the payment was successfully charged to my credit card. However, upon arrival, the hotel staff informed me that there were no available rooms. To make matters worse, they stated that they couldn’t issue a refund and advised me to resolve the issue with Ag...
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