I accidentally booked the wrong location on Agoda and immediately tried to cancel, but the platform does not allow cancellations, and I cannot get a refund. To make matters worse, there is no contact number for Turkey, and reaching a representative is impossible. I’ve tried multiple times, but there’s no way to resolve the issue.
This lack of support and transparency has left me feeling like my money has been wasted. I strongly advise others to avoid using Agoda and instead choose more reliable platforms like Enuygun. Agoda, I demand a prompt resolution—process my cancellation and refund my payment immediately. This experience has been deeply disappointing, and I expect better service from a global platform.
I made a hotel reservation through Agoda.com. The payment was made upfront, but I accidentally entered the wrong date. There is no Turkish customer representative to contact. While trying to resolve the issue, I ended up canceling the reservation I had already paid for. Later, I spoke with a foreign...
I made two separate reservations on Agoda for the same hotel, but when I arrived, the hotel could only find one booking in their system. They checked ...
I booked a hotel reservation through their app, but due to issues with the hotel itself, we were told we couldn't stay there. So, I immediately submitted a cancellation request and booked a different hotel for the same dates. The problem is, when I tried to cancel one of the two overlapping reserva...
Agoda.com was a huge disappointment for me when I wanted to make a hotel reservation, and then more so when I accidentally clicked the cancel button and wasn't able to fix it. I tried contacting customer service, but nothing worked and I ended up losing 2400 TL in unnecessary charges. Despite sendin...
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