I booked a hotel through Agoda (reservation number 1456896248) and made the full payment, only to arrive at the location and find the hotel completely closed. The doors were locked, and even the hotel's phone number is disconnected. I took photos of the site to prove the situation if needed. Adding to the frustration, Agoda does not offer Turkish customer support, and I am unable to communicate effectively in English to resolve the issue. This has left me stranded and deeply dissatisfied. I urgently request Agoda to address my grievance, provide a refund, and offer proper support channels for Turkish-speaking customers to prevent others from facing similar problems.
I made a reservation through Agoda with booking number 1609157246. When I arrived at the hotel, they told me they were fully booked and couldn’t accommodate us. I was left without a room, despite having a confirmed and paid reservation. I immediately tried to contact Agoda customer service, but it’...
I made a reservation through Agoda with booking number 1509017440, and I’m supposed to check in tomorrow. But when I contacted the hotel to confirm, they told me they have no record of my reservation in their system. This is incredibly stressful and unacceptable, especially when travel plans are inv...
I booked a hotel room through Agoda.com, and the payment was successfully charged to my credit card. However, upon arrival, the hotel staff informed me that there were no available rooms. To make matters worse, they stated that they couldn’t issue a refund and advised me to resolve the issue with Ag...
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