We booked a hotel through Agoda (reservation number 1414493592), only to arrive and find the hotel closed, with no way to contact them as the hotel’s phone is disconnected. I took photos of the closed facility as proof. Agoda’s lack of a Turkish support line makes resolving this incredibly difficult, and even finding an English-speaking representative has been impossible. We need Agoda to provide a solution immediately. This level of support is unacceptable, especially when they charge for bookings at non-operational hotels.
I booked a hotel through Agoda (reservation number 1456896248) and made the full payment, only to arrive at the location and find the hotel completely closed. The doors were locked, and even the hotel's phone number is disconnected. I took photos of the site to prove the situation if needed. Adding ...
For the past two months, I have been completely unable to reach Agoda’s Turkish customer service. No matter whether I call in the morning, afternoon, or evening, I always receive the same message: “the office is closed.” As a hotel owner in Pamukkale, Denizli, I have an active partnership and contr...
I booked a hotel room through Agoda.com, and the payment was successfully charged to my credit card. However, upon arrival, the hotel staff informed me that there were no available rooms. To make matters worse, they stated that they couldn’t issue a refund and advised me to resolve the issue with Ag...
I made two separate reservations on Agoda for the same hotel, but when I arrived, the hotel could only find one booking in their system. They checked ...
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