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Adobe Scammed Me For My Subscription

Berke
Berke
Adobe
April 27, 2024 3:39 PM24

Adobe is a scam. Here is why: My account was canceled on the 12th of April for fraudulent activity, reinstated on the 19th (with a month of free credit as reimbursement), and re-canceled on the 22nd because "I requested it" even though I had no such request. Adobe says that my account was canceled due to fraudulent activity. Even though I've contacted 3 support agents so far, they didn't give me any information. When I contacted them through X @AdobeCare, they told me to contact support. I thought it was also support. After trying diligently to scam me, Adobe "specialists" forced me to get a refund. Adobe scammed me because of a price increase and stole away my subscription. During this process, they attempted to cancel my sub twice without a reason, double charge me, and customer service was exceptionally hellish. Specialists don't know what they are doing, and each and every one of them tries their best to lose a customer by scamming them for a few bucks. They promised a refund, which they rejected today. It has been more than two weeks, not only they revoke my subscription without a reason twice, but they also tried to steal from me.

Berke
Berke
May 2, 2024 3:34 PM

After a long process, the promised and forcibly offered refund was not made. Even when I had to speak with four different people within the same chat while talking to support, they did not provide any solution. It seems like what they did will go unpunished unless I take legal action. I will do what is necessary.

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