How to Contact Adobe for Refund After Duplicate Payment


On January 17, 2026, my Adobe Creative Cloud membership was supposed to be charged once to my debit card. However, the fee was charged twice. Instead of the expected $14 payment, a total of $30 was deducted from my account, which negatively affected my balance.
I have not yet contacted Adobe through any support channel, but I demand that this wrongful double charge be urgently reviewed and that the excess amount be refunded to me immediately.


I started the Adobe Creative Cloud trial as a student, intending to use it only once and for a short time. I believed I had canceled my subscription at the end of the trial period, but a few days ago I noticed a ₺717.60 charge on my credit card statement. When I tried to cancel my membership, I was...

I enrolled in a YouTube Premium membership on August 19, 2024 and completed the payment using my credit card. Everything appeared to be going smoothly until today, 26.08.2024, when I realized that YouTube had once again deducted the same amount from my card. I'm really surprised by how this kind of ...

On March 4, 2025, Adobe charged 10,051 ₺ to my credit card without my knowledge or consent. I did not renew the product this year, and I do not have an active contract. I submitted a cancellation request on the same day to both my bank and Adobe. Despite this, I have not received any notification, m...
I previously purchased a one-year Adobe Creative Cloud subscription of my own choice. Before completing the full year, I canceled the subscription and also paid a cancellation fee. I was certain that all my subscriptions had been terminated. Despite this, I noticed that for the past two months, I ha...
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