I returned an Adidas product (Order No: ATR03624270) on September 25, 2024, as the size did not fit. However, I still haven’t received my refund. When I called customer service for an update, they informed me that the return package reached their center on November 26, 2024, and is still under review.
I don’t understand what kind of issue requires such extensive checks for a simple return. They mentioned delays due to the November sales rush, but nearly 10 business days have passed, and this is completely unreasonable. I expect Adidas to expedite the process and issue my refund immediately. Delaying refunds like this is unacceptable, and I demand prompt action.
Dear Adidas, I have two return orders—ATR03946443 and ATR03950946. Both shipments have been successfully delivered back to you, yet there’s still no sign of a refund or any update on the return process. What exactly are you waiting for? For a brand of your size and reputation, this kind of delay is...
On November 11, 2024, I purchased Adidas running shoes for two friends new to running. When the shoes arrived on November 18, they were too tight for both. On November 19, I initiated a return for one pair as no larger size was available and ordered one size up for the other. The return was shipped ...
On August 26, 2025, I sent the products I purchased through the Adidas online platform for a return and exchange with order number atr90304712. I requested a return for the products with codes in8708, in8707, and jc7376, and an exchange for the product with code jf1258. My products appear to have be...
I bought a jacket from the Adidas online store on December 10, 2024, it was delivered to me on December 17, 2024, I tried the jacket on immediately and it was too big, I wanted to return it immediately but they did not accept it because it was not reflected in the system. I wanted to return it the n...
On January 11, 2025, I ordered a pair of Adidas Samba shoes (size 43) for my spouse. While tracking my order on the Adidas website, I noticed that it was marked as undelivered and returned via Yurtiçi Kargo. However, the package had actually been delivered to me the same day via Hepsijet. Since the...
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