We experienced a tear in the inner lining of adidas shoes. We sent the shoes twice for warranty through FLO store, and it was stated that there was neither a manufacturing defect nor user error. However, there is clearly an issue with the shoes, yet no action was taken under warranty. I wore the shoes only a few times and took great care of them, so this kind of damage is unacceptable. It’s extremely disappointing that a globally recognized brand like Adidas does not stand behind its products. Did I pay ₺2700 for nothing? I could have bought six different pairs of shoes with that money. This does not suit the Adidas brand at all—shame on them.
My Adidas shoes, which were only 3 months old and had been meticulously maintained, developed a small tear near the front. After sending them in for warranty inspection, I waited 26 days for the shoes to be returned to me, labeled "user error." The problem is that the tear is not in a wear-prone are...
The Adidas brand sneakers I bought from the in-street store 6 months ago by paying a lot of money for them caused abrasion and tears on the back heel in a short time. Since the warranty period continued, I took it to the store and they sent my uncomfortable shoes again because the answer was not a m...
I purchased a pair of Adidas Campus sneakers from Mall of İstanbul, expecting long-lasting quality from a well-known brand. However, within just three months — and without wearing them daily — the inner lining at the heel area has completely torn. The damage is severe enough that the shoes are now u...
Adidas clearly doesn’t stand behind the products they sell. They advertise their items as warrantied, but the moment something goes wrong, they simply respond with, “We’re sorry, we can’t fulfill your request.” This has happened to me more than once, and now I’ve had enough. Most recently, I bought...
The Adidas shoes I purchased from the In Street store at Tekira Mall in Tekirdağ 7 months ago have experienced tearing on the mesh sides and front, and the interior parts are deformed. I submitted them for review at the In Street Store in Gaziantep Primemall and received a rejection response. We inv...
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