The refund process for my two separate orders on the Adidas website, placed on 31.07.23, took an unexpectedly long time. The first order was refunded on 31.08.23, 16 days later, but with one item missing. The second order's refund came on 26.09.23, exactly 43 days later, and it was missing two items. I'm still owed 1437.9 TL for the three missing pieces. Despite reaching out to the call center five times during this period to explain the situation, my issue remains unresolved. It's frustrating that even for an order with two missing items, the refund took so long. My experience with Adidas during this process has been disappointing. Firstly, the Adidas website didn't include an item I added to my cart, and secondly, the installment payment option didn't appear on the mobile app when I tried to resolve the issue. After this ordeal, I've decided not to make any more purchases from Adidas' website, and I wouldn't recommend it to others.
I placed an order through the Adidas app, but the experience turned into a frustrating mess. During checkout, the app gave an error message saying the first payment didn’t go through, so I tried again with a different card. That time, the payment was successful, and the order was confirmed. However...
On January 11, 2025, I ordered a pair of Adidas Samba shoes (size 43) for my spouse. While tracking my order on the Adidas website, I noticed that it was marked as undelivered and returned via Yurtiçi Kargo. However, the package had actually been delivered to me the same day via Hepsijet. Since the...
I purchased sportswear from the Adidas online shop in Turkey www.adidas.com.tr and received my order on January 4 2025. Two sports shorts did not fit as they were too small. I wanted to exchange one for a larger size and return the other since it was out of stock. Due to technical issues on their we...
Adidas asked for a refund of the shoes I bought with a discount as soon as they were shipped, and they went back to them before they even reached my a...
I purchased a pair of shoes from the Adidas store at Gaziantep Prime Mall. It has been 23 days since I bought the shoes, and I noticed tears on the side. I wanted to send the shoes for inspection, and the store assured me they would provide results within 21 business days. I left the product at the ...
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