Acer Nitro V 15 Performance Issues – Stuttering and FPS Drops During Gaming

Şafak

September 13, 2024 4:07 pm

I recently purchased an Acer Nitro V 15 (ANV15-51 NHQNBEY00533414E347600) laptop, expecting high performance given its impressive hardware. However, I’ve encountered severe performance issues, especially while gaming. Despite the powerful specs, games do not run smoothly. Although I achieve high FPS, there’s noticeable stuttering and frame drops that disrupt gameplay, making it far from the fluid experience I anticipated.

Here are the main specs of my laptop:

OS: Windows 11 Pro, Version 10.0.22631 (also tried on Windows 10)
CPU: 13th Gen Intel Core i7-13620H
RAM: 32GB
Storage: 476.9GB SSD
GPU: NVIDIA GeForce RTX 4050 Laptop GPU with 6141MB GDDR6
Display: 1920x1080 resolution, 240Hz refresh rate
Steps I’ve tried:

Used an external monitor – no improvement.
Attempted FPS locking and adjustments – stuttering persisted.
Clean install by formatting the laptop.
Updated all NVIDIA and Windows drivers.
Tested with various games and settings (low, medium, high) – no fix.
BIOS update and NitroSense app installed from Acer’s website.
None of these steps resolved the issue. This laptop, with such strong specs, should not struggle with these performance issues. The experience has been disappointing, as I’m not receiving the expected performance, especially for gaming.

I request immediate assistance to resolve this issue. If left unresolved, I intend to pursue my rights through the Consumer Arbitration Committee.

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