I signed up for Academia.edu solely to use the free trial version. However, once the trial period ended, 3.000₺ was withdrawn from my card without any warning or consent. I noticed the charge on the same day, immediately canceled my membership, and reached out to the support team several times. Despite this, I received only automated replies and no real assistance. I never used any of the Premium features after the trial, which makes this charge completely unjustified. This practice feels deliberately misleading and unfair to users. I have now initiated a chargeback process with my bank to recover the unauthorized amount. I am filing this complaint not only for myself but also to warn others of such deceptive practices. I demand the immediate refund of the 3.000₺ wrongly taken from my account and expect Academia.edu to take accountability. I will pursue all legal rights available to me until this issue is resolved.
On 31/08/2025, Academia.edu withdrew 3000₺ from my account without my approval or prior notice. A few months ago, I had started a 30₺ Premium trial just to test the service. However, this new large charge was taken automatically, with no notification, no confirmation, and no added benefits to my mem...
On 14 August 2025, I signed up for a one-month free Premium membership on Academia.edu. However, without my knowledge or approval, 3.000₺ was withdrawn from my Ziraat Bank credit card for a one-year subscription. At no point was I informed that such a high charge would be applied after the trial, no...
I had a one-month membership with Academia.edu, but without my knowledge or consent, a yearly subscription fee of 3.000₺ was withdrawn from my account. I contacted support by email, but they told me that the amount could not be refunded, even though I know other users in similar situations have rece...
I signed up for a trial membership on Academia.edu by paying 30₺, but on 10 July, 3.000₺ was withdrawn from my account without my knowledge or approval. I never received any notification that such a charge would be made, and I would never have agreed to this. Since then, I have been unable to reach ...
I recently created a new membership on Academia.edu, but on 31 July, 3.000₺ was withdrawn from my bank account without any warning or my approval. I canceled the membership the same day and contacted the support team multiple times via email. Previously, there had also been an unauthorized charge of...
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