On 14 August 2025, I signed up for a one-month free Premium membership on Academia.edu. However, without my knowledge or approval, 3.000₺ was withdrawn from my Ziraat Bank credit card for a one-year subscription. At no point was I informed that such a high charge would be applied after the trial, nor did I provide consent for an automatic renewal. When I contacted customer service to request a refund, they simply stated that no refund would be issued, which is unacceptable. As a user, I had no prior knowledge that my free trial would result in such a costly charge, and I should have been clearly notified beforehand. I demand the immediate refund of the 3.000₺ wrongly taken from my account and the cancellation of the unauthorized subscription. If this issue is not resolved promptly, I will escalate my complaint to the Consumer Arbitration Committee and pursue all necessary legal actions to protect my rights.
I had a one-month membership with Academia.edu, but without my knowledge or consent, a yearly subscription fee of 3.000₺ was withdrawn from my account. I contacted support by email, but they told me that the amount could not be refunded, even though I know other users in similar situations have rece...
On 31/08/2025, Academia.edu withdrew 3000₺ from my account without my approval or prior notice. A few months ago, I had started a 30₺ Premium trial just to test the service. However, this new large charge was taken automatically, with no notification, no confirmation, and no added benefits to my mem...
I signed up for Academia.edu solely to use the free trial version. However, once the trial period ended, 3.000₺ was withdrawn from my card without any warning or consent. I noticed the charge on the same day, immediately canceled my membership, and reached out to the support team several times. Desp...
Today, I discovered that Academia.edu wrongfully withdrew 3000₺ from my Akbank credit card without my approval or knowledge. I never received any email notification, invoice, or warning about this payment. This is the first time such a charge has appeared on my account, and it was made without my co...
On August 15, 2025, an automatic payment of ₺3,000 was withdrawn from my İş Bankası credit card ending in 6995 for the renewal of my Academia.edu Premium membership, linked to the email address e*****@gmail.com**. However, I was never informed in advance about this renewal, nor was I notified of the...
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