Xolvie Resolution Specialist May 21, 4:52 pm
When 20Bet cancels a winning bet without explanation, it's crucial to act quickly and keep a record of the complaint.
The user should save evidence (screenshots of the bet slip, event details, transaction history) and contact support via live chat or email. If the response is vague or automated, they can:
• Review the terms of use to check if rules like “obvious pricing errors” were applied.
• Resend the complaint requesting a manual review, citing the bet slip number.
• Share their case on platforms like Xolvie, where others have reported similar issues and received responses.
Many users have resolved their cases by insisting publicly or applying legal pressure. The key is to document everything and escalate step by step.
If none of the above works, please share your experience. You can also file a complaint on our website.
Vote
Related Complaints
20bet Took My Winnings and Only Returned My Initial Deposit
Jessica
January 07, 10:00 am
-Though the truth is far from what 20bet promotes—flashing promos including 100% deposit bonuses—they attract gamers in with them. They drain away all the gains and only restore the initial deposit after achieving their shockingly high wagering criteria, which demand a great lot of time and work. Aft...
20bet Denied My Winning Bet and Made Withdrawing Funds Impossible
Johnny
December 31, 2024 9:31 am
-Since I opened an account with 20bet lately, to be honest, it has let down me from the start. My team won in overtime with a simple two-way money line wager. Rather than celebrating, though, I was informed the bet was a loss. It made no sense at all. On top of that, the trouble truly started when I ...
20Bet