I have a casino account on 1win, and it was suddenly blocked on January 12, 2026. Since that date, I have not been able to access my account in any way. I did not receive any information or explanation from 1win about the reason for this block. After noticing the problem, I submitted the requested documents; however, my account is still blocked. For 5 days, I have been waiting for a response from the support team, and nobody has given me any answer or information. I request that my 1win casino account be urgently reviewed and either reactivated or that I be provided with a clear and detailed written explanation about the reason for the block and the status of my account.
I had been using my 1win casino account actively when it was suddenly blocked about 16 hours ago without any prior warning or clear explanation. At the time my account was blocked, there was a balance of approximately 32,000 in it, and I have not been able to access this money since the block. After...
I deposited money into my 1Win account expecting to play immediately, but the funds never appeared. What’s worse, I received no refund either. This isn’t the first time I’ve experienced this issue on 1Win’s casino platform—it’s happened multiple times now. Still, nothing gets resolved. Each time, I...
I have been using the 1win website from India, and since yesterday my account has been blocked without any explanation. When I try to log in, I only see the message “User blocked” and I have no further information about the reason. I contacted 1win customer support regarding this situation, but they...
I have been using 1win for a long time and have successfully withdrawn funds many times in the past. However, since 23/12/2025 I have been unable to withdraw my money, and my withdrawals are either stuck in processing or automatically cancelled by the system. After 23/12/2025, I submitted several wi...
I am a user from India and have been using my 1win account on iOS. On 24 November 2025, my game account (ID: 33549421) was suddenly blocked without an...
