I have been using the 1win website from India, and since yesterday my account has been blocked without any explanation. When I try to log in, I only see the message “User blocked” and I have no further information about the reason. I contacted 1win customer support regarding this situation, but they have not replied to me at all. I do not know why my account was blocked and I cannot access my balance. I request that my 1win account be urgently unblocked and that I be allowed to withdraw my balance, or that I at least receive a clear and detailed explanation in writing about the reason for this blockage.
I am a user from India and have been using my 1win account on iOS. On 24 November 2025, my game account (ID: 33549421) was suddenly blocked without an...
I had been using my 1win casino account actively when it was suddenly blocked about 16 hours ago without any prior warning or clear explanation. At the time my account was blocked, there was a balance of approximately 32,000 in it, and I have not been able to access this money since the block. After...
I have been using my 1win casino account from India for about a year, and my current balance of 7,000 is now blocked due to a “multiple accounts” error. When I try to withdraw, the system shows the message: “Looks like you already have another account, multiple accounts are not allowed,” and does no...
I am writing regarding a serious problem with my general 1win account verification that is preventing me from accessing my own money. I am using 1win from India and, for the last day, I have been unable to complete the verification process, so my withdrawal is blocked. Because of this, I currently c...
I am writing to complain about the unfair blocking of my 1win account and my pending withdrawal. I am using 1win from India. For a long time, I have been playing and losing money on your platform and there was never any problem with my account. However, on 10 January I finally won and requested a wi...
