I created a 1Win account and made a deposit, expecting the funds to appear in my game balance. My user ID is 314956***. I even submitted all the required proof, including clear photos of the transaction receipt. Despite this, they rejected my deposit by claiming that no such transaction was made. This is completely unacceptable. I’ve done my part and provided every document they asked for. Yet instead of resolving the issue, they continue to deny any responsibility. To make matters worse, the people I spoke to weren’t interested in helping—they were dismissive and acted like I was the problem. Their lack of accountability and refusal to take action has only made the situation worse. I demand that 1Win either immediately return the deposited ₺ amount to my bank account or credit it to my gaming account. This negligence and poor treatment of users must stop.
On August 19, 2025, I deposited ₺1000 into my 1win account via bank transfer. Despite the payment being completed on my end, the money never showed up in my account balance. The related transaction number is TR07 0006 2000 4770 0006**.** To resolve the issue, I contacted 1win customer support. Inst...
I deposited money into my 1win account, and the bank confirms the transfer was successful, but 1win insists the deposit didn’t go through. I provided all the necessary documents, including the transaction receipt and screenshots of my bank account activity. I even explained that I made two transfers...
I deposited ₺ onto 1Win 10 days ago, but the funds have yet to appear in my account. I’ve contacted support multiple times, yet no one is genuinely addressing the issue. Instead of offering a resolution, they keep asking me to resend the same bank receipt over and over again. I’ve submitted the proo...
I deposited ₺1100 into my 1win account with user ID 66838341, and despite several days of waiting, the money still hasn’t been reflected in my balance. I’ve contacted support multiple times, clearly explained the situation, and yet all I get are delays and vague reassurances. It’s incredibly frustr...
My user ID is 312729395. I made two separate deposits of ₺2000 each to my 1win account one after the other. While one of the deposits successfully reached my account, the other ₺2000 has completely vanished. It does not appear in my 1win balance, and it was not refunded back to my bank account eithe...
