I deposited money into my 1win account, and the bank confirms the transfer was successful, but 1win insists the deposit didn’t go through. I provided all the necessary documents, including the transaction receipt and screenshots of my bank account activity. I even explained that I made two transfers from the same account—one was successful, and the other wasn’t. Despite all this proof, they continue to deny the missing deposit. I am frustrated and officially filing a complaint. I have all the documents and evidence to support my claim, including my player ID (#23202511). I expect 1win to resolve this issue and credit my account immediately.
I'm very unhappy with 1win. I made a deposit, but the money isn't showing in my account. I have all the necessary papers, including screenshots and payment receipts, to show that the transaction happened. I can give you my player ID: #2320*** to confirm my identity. Even though I have all the proof...
I made two deposits to my 1win account (ID 56605***) weeks ago, but the money still hasn't appeared in my balance. Customer support kept asking for proof: first a receipt, which I sent, then a PDF version, sent that too, and finally bank transaction records, which I also provided. Despite all this, ...
I created a 1Win account and made a deposit, expecting the funds to appear in my game balance. My user ID is 314956***. I even submitted all the required proof, including clear photos of the transaction receipt. Despite this, they rejected my deposit by claiming that no such transaction was made. Th...
I made a deposit to 1win this morning, but the money never appeared in my account. When I contacted support, they asked for a transaction receipt, which I immediately provided. However, they kept delaying the process, claiming the time on the receipt was an issue and refusing to credit my funds. To...
I deposited money into my 1win gaming account, but I got an error message. Support told me to try again, but my first deposit never went through, and now my money is neither in my account nor refunded. They said an "investigation" would be conducted, but why should I wait for their mistake? I follo...
