On August 11, 2025 at 03:25:17, I attempted to deposit ₺3,500 into my 1win account using the fast transfer method via Akbank. However, the funds never appeared in my account balance. This is not the first time I have faced this exact issue — I have previously experienced the same problem with deposits not being credited properly.
I completed the transaction under ID number 6303*, and the payment successfully left my Akbank account. Still, the money has not been reflected in my 1win account. When I contacted customer service, I did not receive any clear or concrete answer. Instead, I was only told vague responses, without any timeline for resolution.
This repeated issue causes serious inconvenience and financial stress. Deposits should be instant through fast transfer, yet the funds are seemingly lost in the process.
I demand that my ₺3,500 deposit be credited to my account immediately or refunded without delay. I also request that 1win address these recurring deposit failures, as users should not face the same problem multiple times with no proper explanation or solution. I expect urgent resolution and my funds to be restored without further excuses.
On August 26, 2025, I submitted a ₺7,000 withdrawal request on 1win using the bank transfer method. Despite the time that has passed, my money has still not reached my bank account, and the transaction status continues to show as “in progress.” During this period, I contacted 1win customer service ...
On September 17, 2025, I submitted a ₺2,449 withdrawal request through the Express Transfer method on 1win. Normally, all of my previous withdrawals were processed within 15 minutes, but this time more than 1 hour and 30 minutes passed, and the money has still not been deposited into my account. On...
On May 6, I deposited ₺3,000 into my 1win account through a bank transfer from g* Bankası**. However, the funds were never credited to my account. Despite multiple attempts to resolve the issue, the money is still missing. I contacted 1win customer support several times, but each time I only receiv...
On August 21, 2025, at 03:20 AM, I deposited ₺850 into my 1win account through Enpara using the bank transfer method. Even after waiting more than an hour, the money never appeared in my account balance. My 1win user ID is 4381***. I immediately contacted 1win customer support to resolve the issue,...
On August 21, 2025, at 11:49 AM, I submitted a withdrawal request of ₺8,000 from my 1win account via bank transfer. However, this amount never reached my bank account. I contacted customer service multiple times, even providing a PDF statement of my account activity to clearly show that no funds wer...
