1win Verification Failed Due To Multiple Accounts - Withdrawal Blocked

Kali · 2025-12-24T18:48:05+03:00

I recently created a new 1win account in order to make a withdrawal, but when I tried to complete the verification yesterday, the process failed with the message “multiple accounts found”. Because of this error, I am currently unable to verify my account or withdraw my money. After seeing this message, I contacted 1win customer support. They informed me that according to their rules only one account is allowed per person and that multiple accounts are not permitted. However, they did not provide a clear solution on how I can complete my verification and access my funds despite this situation. With this complaint, I kindly request that my verification be successfully completed on my current 1win account and that my withdrawal be processed. If there are other accounts linked to my details, I request that you close those and keep only this active account so that I can use the platform according to your rules without losing access to my money.

1win

Hello! In order to properly consider your question and provide a correct explanation, please provide your ID. By providing this information, our specialists will be able to review the details more quickly, clarify all aspects of the situation, and provide you with a resolution within the standard process.

Kali

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I need my money back

1win

Hello! We received your email, but it did not include your account ID. In order for us to find your profile in the system and continue reviewing your request, please provide your account ID by email or in the support chat. Without this information, we will not be able to check and help you further.