1win Blocked My Withdrawal Due to Verification Error and Offers No Real Support

I am pretty frustrated with 1win due to an unresolved account verification error. Despite contacting customer service multiple times, I am repeatedly told to email Gmail support. However, when I do, I receive no response or assistance. There is no issue when making deposits, so why is there a problem with withdrawals? No one provides clear or actionable information, leaving me stuck and unable to access my funds. This lack of support and communication is unacceptable. I urgently request that someone from 1win resolves this issue promptly and provide detailed guidance on how to fix the verification error. Please take immediate action to address this problem and allow me to withdraw my funds.