On November 15, 2025, at 13:09, I submitted a withdrawal request of $928 through the 1win website using the bank transfer method. However, no reference number or transaction ID was provided during the process. I had experienced similar delays before—payments would usually take around 12–13 hours to reach my account. With this latest request, however, the withdrawal was canceled, and the $846 of remaining funds is now missing from both my 1win account and my bank account.
When I contacted customer service regarding the issue, they claimed that the problem was not on their side. Their responses were very delayed, making it nearly impossible to communicate properly. They also did not ask for any documents or screenshots.
I request that my funds be transferred to me as quickly as possible. I expect an urgent resolution to this issue.
On August 21, 2025, at 11:49 AM, I submitted a withdrawal request of ₺8,000 from my 1win account via bank transfer. However, this amount never reached my bank account. I contacted customer service multiple times, even providing a PDF statement of my account activity to clearly show that no funds wer...
On September 17, 2025, I submitted a ₺2,449 withdrawal request through the Express Transfer method on 1win. Normally, all of my previous withdrawals were processed within 15 minutes, but this time more than 1 hour and 30 minutes passed, and the money has still not been deposited into my account. On...
On November 19, 2025 at 15:33, I submitted a withdrawal request of $24 from my 1Win account using the express transfer method. Even though five days have passed, the withdrawal is still listed as “processing,” and no payment has been made to my bank account. Throughout this period, I have contacted...
On August 27, 2025, at 21:38, I submitted a withdrawal request of ₺2000 from my 1win account using the bank transfer method. The transaction reference number is 4316*. Even though 36 hours have passed and the system shows my withdrawal as “successful,” the funds have still not reached my bank accoun...
On October 11, 2025, at 5:15 PM, I submitted a withdrawal request of ₹1500 from my 1win account using the bank transfer method. Although 36 hours have passed and the system shows my withdrawal as “successful,” the funds have still not been credited to my bank account. This is the first time I’ve enc...
