My 1win ID is 303973136. Today, I made two deposit transactions of $3 each from my eSewa account to my 1win wallet, but the funds have still not been credited to my 1win account. The first $3 deposit was made on February 16, 2026, at approximately 8:37 a.m., and the second $3 deposit was made on February 16, 2026, at approximately 5:55 p.m.
Both payments were successfully completed on my end through eSewa, but my 1win wallet balance has not been updated, and the deposits remain pending. I contacted 1win customer support regarding this issue, but I have not received any response so far.
I respectfully request that you review my payment history and transaction records associated with ID 303973136 and credit the total amount of $6 to my 1win wallet as soon as possible, or clearly inform me of the reason for this delay.
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