On October 18, 2025, I deposited $404 into my 1win account via bank transfer. However, more than three weeks have passed, and the deposited amount still hasn’t been credited to my account.
This isn’t the first time I’ve faced such a problem — it has happened multiple times before, and it’s becoming a repeated issue.
I’ve contacted 1win customer support numerous times through both live chat and email, but every time I receive the same response: that there’s “a delay due to high volume” and I should just wait. No clear explanation or concrete solution has ever been provided.
I request that this transaction linked to my account ID 857 89 be resolved immediately, and that the $404 USD I deposited be credited to my account without further delay. I also urge 1win to take necessary measures to prevent these recurring payment delays in the future.
On November 12, 2025 at 21:47, I submitted a withdrawal request of $142 from my 1win account (user ID: 327380786). Although the transaction appears as “approved” in the system, even after 11 days the funds still have not been deposited into my bank account. I also provided my bank statement to prove...
On February 15, 2025, I made a bank transfer to my 1win account, but the funds never arrived. I have sent my receipt and ID details multiple times, ye...
On September 18, 2025 (Friday), I deposited ₺400 into my 1win account through Yapı Kredi Bankası. However, even after 48 hours, the funds have not been credited to my account. I contacted 1win customer support multiple times, but each time I was only told to “wait,” without being offered any real s...
On November 24, 2025, I deposited $24 into my 1win account. Even though I have the receipt, the balance has still not been added to my account after four days. 1win customer service keeps stalling me by saying “please wait” and “the transaction is under review,” but nothing is actually being resolve...
On October 25, 2025, at 1:16 a.m., I requested a withdrawal of $118 USD from the 1win platform to my Enpara bank account via bank transfer. It has now been six days, yet the payment has still not arrived, even though the transaction status shows “successful” in the system. I have used this same wit...
