Without my knowledge or consent, 10 Minute English started a paid subscription on my behalf, and the fee was charged directly to my Paycell bill. I never approved or confirmed this subscription, and it’s unacceptable that I was charged for something I did not agree to. Once I noticed the charge, I immediately canceled the subscription. However, that’s not enough—I want a full refund of the amount taken and a formal confirmation that my subscription has been permanently canceled. If this issue is not resolved quickly, I will take legal action and report the situation to the proper consumer authorities. I expect an urgent response to this complaint via my email ay*********@gmail.com** or directly under this message. Fix this now!
Hello, I downloaded the 10 Minute English app and used it during the advertised 7-day free trial period. I did not authorize any payment or approve a subscription. However, after the trial ended, the app automatically charged my credit card for a full 1-year subscription—without notifying me or aski...
I downloaded the 10 Minute English app to try their 1-week free trial. I expected to receive a reminder or notification before any charge, but instead, once the trial ended, they automatically enrolled me in a 1-year subscription without asking for confirmation. To make things worse, they charged my...
I downloaded the 10 Minute English app specifically to try the 1-week free trial they offered. A few days into the trial—well before it ended—I canceled the subscription because I wasn’t satisfied with the app. Even though I followed the cancellation steps on time, the app still activated a 2-month ...
I signed up for 10 Minute English to try the app during the free trial period, but to my shock, it automatically withdrew money from my account before the trial was even over. I never approved this charge. After realizing the app didn’t meet my expectations and wasn’t what I was looking for, I decid...
I downloaded the 10 Minute English app just to try the free trial lessons, nothing more. I never agreed to any full subscription, yet the app charged my account approximately ₺2300 without asking for my permission. They automatically signed me up for a 1-year membership, even though I never confirme...
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