Hello, I downloaded the 10 Minute English app and used it during the advertised 7-day free trial period. I did not authorize any payment or approve a subscription. However, after the trial ended, the app automatically charged my credit card for a full 1-year subscription—without notifying me or asking for my consent. This was done completely in the background, without my approval. I am now requesting an immediate cancellation of the subscription and a full refund of the amount charged. I did not agree to this, and it is unacceptable to be billed like this without any warning. If this is not resolved quickly, I will be forced to take further action. Please assist me in resolving this issue as soon as possible.
I downloaded the 10 Minute English app to try their 1-week free trial. I expected to receive a reminder or notification before any charge, but instead, once the trial ended, they automatically enrolled me in a 1-year subscription without asking for confirmation. To make things worse, they charged my...
I subscribed to 10 Minute English expecting to use the 1-week free trial they advertised. But instead of giving me a trial period, they immediately charged me the full price for a 1-year subscription—without any clear warning or confirmation. This is completely unacceptable and feels like a delibera...
I signed up for 10 Minute English to try the app during the free trial period, but to my shock, it automatically withdrew money from my account before the trial was even over. I never approved this charge. After realizing the app didn’t meet my expectations and wasn’t what I was looking for, I decid...
I downloaded the 10 Minute English app specifically to try the 1-week free trial they offered. A few days into the trial—well before it ended—I canceled the subscription because I wasn’t satisfied with the app. Even though I followed the cancellation steps on time, the app still activated a 2-month ...
I downloaded the 10 Minute English app just to try the free trial lessons, nothing more. I never agreed to any full subscription, yet the app charged my account approximately ₺2300 without asking for my permission. They automatically signed me up for a 1-year membership, even though I never confirme...
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