1
Sezer is completely dissatisfied with the result

Zurich Insurance Not Solution Oriented

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Sezer
September 21, 2023 3:04 pm
47

On August 26, our company car was in an accident. According to the police report, the other driver was 100% to blame, and our car was given the green light to be destroyed. Zurich Insurance is taking advantage of us when it comes to time management. We can't hear anything back from the person in charge of the process. The person doesn't answer any of our requests, whether they are spoken or written. The accident was bad enough, but the insurance company's poor process management made it even worse. We are very upset. Every hour and day that goes by causes us to lose money and things.

September 21, 2023 2:53 pm

Dear Valued Policyholder, Your request has been received and is currently under review. We will get back to you as soon as possible. Best regards, ZURICH INSURANCE INC. Customer Experience and Satisfaction Department Website: www.zurichsigorta.com.tr Insurance Hotline: 0850 250 75 00

September 22, 2023 5:02 pm

Dear Policyholder, Following our meeting on 22.09.2023, the necessary information has been provided to you. Sincerely, ZURICH INSURANCE CO.

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