I Was Denied Coverage by Zurich Insurance for My Own Accident
On April 9, 2025, I was involved in a single-vehicle accident, and on May 13, 2025, I submitted a claim to Zurich Insurance to have my vehicle repaired under my comprehensive coverage, including a police report with an alcohol test. The file was put under review, and exactly 30 days later, on June 30, 2025, I was informed—via a third-party firm—that the damage would not be covered. Isn’t comprehensive insurance supposed to cover accidents I cause myself? The company is causing me serious inconvenience. While they made grand promises when selling the policy, now I can’t even find someone to talk to. I’ve never seen a company manage a process so poorly and with such lack of communication. I demand that my damage be covered; if not, I want my policy canceled immediately.
