On April 9, 2025, I was involved in a single-vehicle accident, and on May 13, 2025, I submitted a claim to Zurich Insurance to have my vehicle repaired under my comprehensive coverage, including a police report with an alcohol test. The file was put under review, and exactly 30 days later, on June 30, 2025, I was informed—via a third-party firm—that the damage would not be covered. Isn’t comprehensive insurance supposed to cover accidents I cause myself? The company is causing me serious inconvenience. While they made grand promises when selling the policy, now I can’t even find someone to talk to. I’ve never seen a company manage a process so poorly and with such lack of communication. I demand that my damage be covered; if not, I want my policy canceled immediately.
I took out comprehensive insurance for my car with Zurich Insurance. We had an accident on April 9, 2025. I took the car to an authorized service, and Zurich Insurance opened a damage file on April 15, 2025. Five days have passed, and I still haven’t received a replacement vehicle. The reason: the e...
I renewed my Zurich Insurance policy, but they denied my claim for a cracked windshield. My policy ended on December 15, 2023, and I got it renewed from Zurich Insurance. On January 20, 2024, my windshield got damaged, but due to busyness, I couldn't address it immediately. I managed to get the requ...
I have car insurance with Zurich Insurance. A week ago, another vehicle backed into my car, causing damage with its tow hitch (!). Naturally, I filed a claim with my insurance and had my car towed to an authorized repair shop. Despite numerous calls since the incident on March 26, 2024, I still hav...
I had insurance from Zurich Insurance. The glass roof of my vehicle was shattered due to an object thrown at it by a person while it was parked. My policy number is 26351814 and my damage file number is 970546. When I took it to the contracted service to have it repaired, they told me that the parts...
Zurich Insurance keeps delaying the repair of my vehicle. On 23.03.2023, my vehicle was hit from behind in stopped traffic. 10/10 the other party is guilty. Since that day, my vehicle has been waiting for parts at the master, and although I have been in constant phone traffic with Zurich Insurance a...
Comments