I have a Zurich insurance policy (No. 26747415) for my vehicle with license plate number ZHV 56. The policy has a provision for a "mini damage repair guarantee" ("Group: 1 Fix it up four times in a year. Scratches and abrasions measuring up to 30 cm on body panels. But even after I reported four scratches on the right rear door of my car, each no longer than 27 cm, Zurich Insurance's Ankara mini repair authorized service, TCT Otomotiv, denied my claim for mini repair just by looking at the photos I sent. There are only 18 days left until my insurance policy runs out. If you want, I could get the whole door fixed through my policy, and Zurich Insurance will pay for everything. I'm asking for a review of the situation and stating that I will never, ever do business with Zurich Insurance again.
I have car insurance with Zurich Insurance. A week ago, another vehicle backed into my car, causing damage with its tow hitch (!). Naturally, I filed a claim with my insurance and had my car towed to an authorized repair shop. Despite numerous calls since the incident on March 26, 2024, I still hav...
I purchased comprehensive car insurance from Zürich Insurance. Sixteen days ago, my car suffered minor damage due to an unfortunate accident. I wanted to have the repairs covered by my insurance, but Zurich Insurance sent two different assessors. The second assessor first pressured me to sign a waiv...
On 03/09/2025, I went for a vehicle inspection in Mersin with my car, license plate 33 ELH 82, and failed due to the handbrakes not holding strongly enough, so I scheduled a re-inspection for 17/09/2025. However, on 04/09/2025, an accident occurred when a closed-body Doblo with license plate 33 ANN ...
I had insurance from Zurich Insurance. The glass roof of my vehicle was shattered due to an object thrown at it by a person while it was parked. My policy number is 26351814 and my damage file number is 970546. When I took it to the contracted service to have it repaired, they told me that the parts...
I have a problem with Zurich Insurance in Turkey. A car hit my parked car in front of my home, and now Zurich Insurance refuses to pay for the original spare parts needed for the repair. They want to fix it with non-original parts, which the service officials say is impossible. This is frustrating b...
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