My card got stuck in the ATM machine and when I called for help, I was told there was nothing they could do to help me and there was no way to retrieve it. Also, I offered to wait until someone had to open the machine and they just said they would destroy the stuck cards.
The ATM at Albaraka Türk's Istanbul Fatih branch retained and destroyed my prepaid Popykart after I entered the amount I... wanted to withdraw, even though my card's expiration date was far in the future. When I asked the staff inside the branch for my card, they told me the ATM had immediately destroy
"Thank you to the Garanti Kasımpaşa branch for their assistance."
Hello, when I tried to deposit money into my account at an İş Bankası ATM, the ATM returned the cash through the cash sl...ot, and one of the ₺200 bills was torn. When I tried depositing the money again, the ATM placed a hold on part of the amount I deposited. When I requested that the blocked amount b
On the night of January 6, I was putting a big amount of cash into an Enpara ATM, and the machine kept some of my money.... I’ve been trying to get in touch with customer service and keeping track of everything, but I still can’t reach anyone or get any updates. I even made extra records to push the is
I no longer have access to my old phone number, which has made it impossible for me to use my account or update my infor...mation. Whenever I try to contact the bank for help, I'm met with customer service representatives who respond in a dismissive, almost mocking tone—redirecting me in circles instea
