The ATM at Albaraka Türk's Istanbul Fatih branch retained and destroyed my prepaid Popykart after I entered the amount I wanted to withdraw, even though my card's expiration date was far in the future. When I asked the staff inside the branch for my card, they told me the ATM had immediately destroyed it. This situation is unacceptable. The money I was trying to withdraw was urgently needed, and this incident caused me significant inconvenience.
TEB Bank ATM swallowed my card, and it hasn't been returned. While my father was withdrawing money, the ATM retained his card. Upon contacting the bank, we were informed that security personnel would retrieve the card and hand it over to us at the branch. However, when we visited the Ankara Gölbaşı ...
On May 16, 2024, at 12:11 PM, a VakıfBank ATM malfunctioned during my transaction and withheld my money. I waited for 5 minutes, retrieved my card, but didn’t receive the ₺2500 I deposited. I stayed at the ATM and used my Ziraat Bankası card to withdraw an additional ₺1000 before leaving. I reported...
On November 1, while trying to deposit ₺15,000 via QR code at the Garanti Bank Bahçeşehir branch ATM in Istanbul, my money got stuck in the machine. It has now been 10 days, and the issue still hasn’t been resolved. I contacted the bank, received a negative response, and then reached out again to fi...
On January 10th, around 2:50-2:55 PM, at the Istanbul Forum Istanbul shopping center, I had a frustrating experience with an ATM. While making a deposit transaction, the ATM with the number TEB 00979 took ₺13,600 from me and then unexpectedly shut down. Despite my attempts, the ATM refused to refund...
On 12.05.2025, between 23:00 and 23:20, I tried to deposit money at the Garanti ATM located at the Ankara Terminal. Since the ATM was out of service, I attempted to deposit 11,700 TL using a QR code at the nearby VakıfBank ATM. I canceled the transaction because the service fee was too high, but the...
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