Zara Mis-Ships Fragrances

I recently purchased a Zara Vibrant perfume from Zara store. The product was given to me in a poor-quality box and it was not properly protected with a suitable bag or packaging. Within about a week of purchase, I went to Zara store today to return the perfume. However, the staff there refused to ac...

I bought two items from Zara in a span of 2 weeks, and unfortunately, both times I received products that were not up to standard—one had a defect, and the other was stained. It seems as though they are intentionally sending faulty items to customers. Everyone is constantly juggling their schedules,...

As depicted in the photo, the item I had purchased differs from the one that was delivered to my residence. I asked for a small size, but they sent an extra small size instead. The clothing had a strong fragrance, with deodorant applied under the arms. Furthermore, I bought two sets of trousers that...

The perfume I bought from Zara is of such poor quality that it doesn't even compare to cheaper, open perfumes. Not only is the product disappointing, but Zara fails to stand behind it. Their customer service doesn’t take customers seriously, brushing us off instead of providing proper support. How a...

I recently ordered a blouse from Zara, but when it arrived, I was quite let down by the condition. The blouse came without any tags, smelled of perfume, and had a visible defect on the front. While I don't plan to return it because I intend to wear it for my birthday, I certainly didn't expect this ...