Disappointed with Zara Perfume Quality – Poor Customer Service Response

Disappointed with Zara Perfume Quality – Poor Customer Service Response
Cihan
Zara
47

The perfume I bought from Zara is of such poor quality that it doesn't even compare to cheaper, open perfumes. Not only is the product disappointing, but Zara fails to stand behind it. Their customer service doesn’t take customers seriously, brushing us off instead of providing proper support. How am I supposed to know if the perfume is faulty without opening it? I expect better from Zara and demand that they address this issue and improve their service.

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I'm dissatisfied with the overall quality of some of my online purchased/in-store Zara items, I need to return them and get a partial refund, how can I do that?

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