I bought the product from the internet, I'm normally S size, but I still wanted M size so that it would be loose, and the dress was tight. I thought I'd check the stocks and order a new one, but because of this, L-XL- XXL has already run out. Do you make these bodies according to aliens, humans will wear them! I'm checking stock, I can't reach the displayed store. Phone numbers are wrong. Customer Service numbers are already patterned, the answering machine says 2 sentences and hangs up. I'm looking for the store. The phone does not pick up, cannot be reached, and some of them drop the line without ringing at all. The live support thing is already beyond mediocre, I'm writing, I don't understand. I HAVE A DRESS THAT WON'T FIT ME AND I'M LOOKING FOR THE RIGHT SIZE BUT TURKEY ZARA CANNOT HELP.
Simply put, I need an invoice to return it and it's driving me crazy. But, even though we've been talking for more than a month, I still haven't gotten any help plus they don't respond or seem unresponsive. I realized I lost my invoice and hit them up to figure it out. I've spent so much time talkin...
I've been trying to pay for my order for about six hours now, and it's been a nightmare. I tried several cards, but every time I click the "pay now" button, it takes me to the "thank you" page and then cancels my order without even taking my credit card information. I even have screenshots to back i...
I bought a trench coat from Zara's online store. I ordered it in size XS, but I received a size M instead. When I requested to exchange the product, they informed me that the XS size is not available in stock. How is it possible that the XS size is not in stock when I ordered the item? It seems like...
placed an order about 12 days ago, and it's like my items have vanished into thin air. Not only can I not reach the courier to play detective, but Zara's customer service is also MIA. Frustrated doesn't even begin to cover it. I decide I've had enough and try to cancel my order, thinking it's the lo...
I bought some stuff from the ZARA online store, but the sizes didn't fit me so I returned them to the store. That was 14 days ago and ZARA still hasn't refunded my money. I've reached out to customer service multiple times about this issue, but the people in charge don't seem to be helpful at all. I...
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