I've been trying to pay for my order for about six hours now, and it's been a nightmare. I tried several cards, but every time I click the "pay now" button, it takes me to the "thank you" page and then cancels my order without even taking my credit card information. I even have screenshots to back it up! The worst part is that the product is currently out of stock, so I'm at a loss for what to do. It's so aggravating! To top it all off, when I contacted customer service for assistance, they were completely uninterested and unhelpful. Seriously, people? Do they give a damn about their customers? I honestly don't think I'll ever shop with this company again after this experience. I prefer brands like Oysho and Mango, which always have our backs and go above and beyond to ensure we're happy with our purchases. It's a shame that not every business operates in this manner.
I'm having a really frustrating experience with an order I placed recently. I placed my order a few days ago and it was supposed to arrive by now, but it hasn't even shown up yet. To make matters worse, some of the items I ordered have been canceled because they were sold out during this time. I do ...
I recently experienced a frustrating situation with my order, #52689178797, which was canceled due to claimed lack of availability in the warehouses. Yet I checked the product's stock and it was still readily available - what gives? After contacting the customer service team via WhatsApp, they said ...
Simply put, I need an invoice to return it and it's driving me crazy. But, even though we've been talking for more than a month, I still haven't gotten any help plus they don't respond or seem unresponsive. I realized I lost my invoice and hit them up to figure it out. I've spent so much time talkin...
I bought the product from the internet, I'm normally S size, but I still wanted M size so that it would be loose, and the dress was tight. I thought I'd check the stocks and order a new one, but because of this, L-XL- XXL has already run out. Do you make these bodies according to aliens, humans will...
I placed an order online with Zara. After receiving a confirmation email that my order was complete, I got another email a few hours later stating that the payment for my order wasn't approved, despite having an order code. I tried clicking the "Complete Payment" button to finish the transaction, bu...
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