My order number 800*184, shipped via Kargoist with tracking number 19301221983700100041, appears to have been lost, as I’ve been receiving conflicting information from customer service and store staff. This issue has been ongoing for over a month, and despite several follow-ups with both the customer service team and store personnel, I have not been able to reach a resolution.
The store staff informed me that even if the items are restocked, they would only be available at current prices, not the original purchase prices. I kindly request your assistance in ensuring that I receive the following products at the prices valid on my original order date, without any additional charge:
4141470567599 – Candle (2 pcs)
4234900442616 – Cotton Muslin (2 pcs)
4439100841264 – Fringed Cushion (2 pcs)
4330100871004 – Cushion Cover (2 pcs)
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