Yves Saint Laurent perfume I bought fades in under 2 hours, how do I get customer care to fix this?

If your Yves Saint Laurent perfume fades in under 2 hours, begin by contacting YSL Beauty customer care through their official contact form on the YSL Beauty site for your region.

Include your order details, scent name and where/when you bought it, so they can investigate product quality or authenticity.

You can also call YSL Beauty support (+1 866-725-6791 for the US) or use the main Saint Laurent “Contact Us” form on ysl.com with photos and proof if you believe your fragrance is defective or not performing as expected.

If the problem persists after contacting support, consider registering a complaint on Xolvie to raise awareness and seek a resolution.