On October 4, 2025, I made a bank transfer (EFT) of ₺1,700 through the Hepsibahis/Youwin platform. During the transaction, I did not receive any error message or warning, yet the amount was never credited to my account. My usernames and email addresses are u*****@hotmail.com** and c******@hotmail.com**, and the transaction reference number is GF7U6DFVDRW. The transaction was completed via the website using my iPhone device.
I have not received any response from customer support, and this is the first time I have experienced such an issue. I request that the ₺1,700 I transferred be refunded to my bank account as soon as possible.
On August 13, 2025, I requested a ₺79,700 withdrawal from my Youwin account via bank transfer. The request went through without any error message or warning, but instead of being paid out, the amount was completely removed from my account balance. My username is mhmt23231. I immediately reached out...
On June 18, 2025, I deposited ₺500 into my Youwin account. I waited more than a full day, and eventually the system marked the transaction as “failed.” However, the money was neither credited to my Youwin account nor refunded back to my bank account. The process itself was frustrating—after keeping...
Hello! I recently discovered that approximately ₺700 was taken from my account labeled "epos iyizco" without any warning or permission. I’m truly perplexed by how something like this could occur. I never authorized any transaction, but the money has disappeared, and I’m completely in the dark about ...
On October 13, 2025, at 02:30 a.m. and 1:47 p.m., I transferred a total of ₺408 to my Youwin Casino account via bank transfer through Denizbank. I have both receipts and transaction reference numbers for these payments. However, the deposited amounts never appeared in my gaming account. This is the...
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