On October 13, 2025, at 02:30 a.m. and 1:47 p.m., I transferred a total of ₺408 to my Youwin Casino account via bank transfer through Denizbank. I have both receipts and transaction reference numbers for these payments. However, the deposited amounts never appeared in my gaming account.
This is the second time I’ve experienced the same issue with Youwin. It has now been about 12 hours since the first transfer and half an hour since the second, yet the funds are still missing. I contacted customer support, but I have not received any response.
My username is merve65. I do not want the funds added to my gaming account; instead, I request that the ₺408 be refunded directly to my bank account. I ask that this issue be resolved urgently to prevent further inconvenience.
On August 4, 2025, at 20:28, I deposited ₺1,000 into my Youwin account (username: Salihh0). Despite completing the transaction, the money never appeared in my balance. This is unacceptable, as users expect deposits to be processed instantly or at least within a reasonable timeframe. I immediately a...
On June 18, 2025, I deposited ₺500 into my Youwin account. I waited more than a full day, and eventually the system marked the transaction as “failed.” However, the money was neither credited to my Youwin account nor refunded back to my bank account. The process itself was frustrating—after keeping...
On October 8, 2025, at 1:19 a.m., I initiated a withdrawal request of ₺11,900 from my Youwin.com account. However, when I logged back into my account at 4:37 p.m. the same day, I discovered that my balance had been deleted. I then received an email stating that “your winnings have been removed becau...
I have been playing on Youwin for a long time, but recently, withdrawal requests are not being processed. Every time I request a withdrawal, it goes into review with a 24-48 hour waiting period. However, when the 48-hour timeframe passes, my withdrawal request gets canceled without explanation. I r...
I deposited 9,000₺ into my Youwin account, and after more than three hours, the money still has not been credited. When I contacted support, they claimed their bank account was “blocked” and said they could not see my payment. This excuse is unacceptable. I even sent them the official bank receipt a...
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