YoHo support closed my ticket without solving it, how do people escalate this?

I want to delete my account on the Yoho app on my iPhone, but the application does not allow me to do so. When I follow the account deletion steps, I receive a message saying, “You are currently a Publisher, so you are not allowed to delete your account. Please contact [email protected] for assistance,...

I have been a member of the Raskon agency on the Yoho app for approximately one month, and I want to leave the agency. However, when I try to exit through the app, it does not allow me to do so, and despite messaging the support line, I have received no response. I paid $0 to join the membership, a...

Despite repeatedly requesting that my Yoho app account be closed, I have not received any help whatsoever to date. Today, I contacted customer service both through the in-app support system and via Gmail, but I received no response. I have experienced similar issues in the past, but at this point, ...

About ten days ago, while using the chat feature on the Yoho app, my account (username: 87422362) was banned without any explanation or prior notice. Even though I had made in-app purchases and paid for features, I never received any notification or reason for the ban. I also reached out to Yoho’s c...

I was unfairly treated while using the voice chat feature on the Yoho iOS app. My account was suspended due to a false claim that I had logged in from another device, which does not belong to me. Despite repeatedly explaining that the account is mine and that I never logged in from another device, t...

I’ve been using Yoho since it first launched. I had one original account and two secondary accounts, but all of them were banned. I managed to reactivate my original account (ID: 4965449) by paying $150 in October 2024. Later, I contacted the Yoho management team via WhatsApp to request the reactiva...

We would like to file a complaint against the administrators on the Yoho panel. They are banning us while saying things like, “You’re Arab, you don’t deserve an account.” Around 1,000 accounts are being banned every day in this manner. Someone needs to tell these administrators that they are overste...

The YoHo live-support agent’s ban decisions are not impartial — everything is done at his whim. For the sake of his ego, he’ll ban my brother in ten seconds for sending a message from his own account via live support, act as if it were me, and yet he won’t lift our bans. Keep giving admin rights to ...

I’ve been trying to delete my Yoho account for a year, but I still haven’t received any response. I now want my Yoho account permanently deleted, yet they keep making excuses such as “You’re a broadcaster” or “You’re part of an agency” to prevent me from leaving. Despite repeatedly requesting deleti...