I gave my payment to Premium Yamaha, the authorized dealer for premium motorcycles, and received an invoice for the motor accessories. However, they kept me waiting for two months, claiming that the factory had stopped producing my ordered parts and various other excuses, before attempting to refund my payment. When I contacted other authorized Yamaha dealers, I was told that the same parts could be ordered and delivered within 45 days. Prices for the desired parts had risen during the two-month delay. This leads me to believe that the Premium Yamaha dealer intends to refund me and resell the parts at a higher price to others. As a result, I've taken the necessary steps, including involving the consumer arbitration board. I demand that the parts I paid for two months ago be delivered immediately, as they were made mandatory for us to purchase alongside the vehicle.
I took my 2024 model Yamaha NMAX 155cc motorcycle to a Premium dealer for its 6,000 km maintenance and reported an issue with vibration. They said it was due to the clutch and replaced the part. They returned the motorcycle, claiming the issue was resolved under warranty. However, I noticed the prob...
On 27.08.2025, I left my Yamaha Tricity 155 motorcycle at the Authorized Service with no issues, fully functional, only for its annual maintenance. After the service, when the motorcycle was delivered back to me, I realized the brakes did not work at all and immediately asked the service for an expl...
I purchased a CFMOTO 250SR motorcycle and paid in full with the expectation that it would be delivered within twenty days. Despite this, the motorcycle has still not been delivered to its owner after three months. Every time I called the dealership, they assured me that it would be delivered today, ...
I purchased a brand new Falcon motorcycle on 21.05.2025, and within just one week, it broke down and had to be taken to the service center. Shortly after the repair, the same issue occurred again. In total, the motorcycle has been sent to service three times within a month, yet the problem still per...
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